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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Bingaman

February 5, 2026

5  out of  5
rating by Robert Bingaman
"I have nothing but great things to share about Andy and his team. They are personable, very responsive, and very helpful when it comes to claims. I needed their help with house damage and Andy jumped in to help me navigate the process to a favourable outcome. Donietta is my point at his agency and she has been spot on with her advice and assistance with all my automotive and homeowner insurance needs. I have been a State Farm customer for over 25 years in the various places I've lived and am very happy with their support over the years."
We responded:
"Thank you, Robert, for sharing your experience with our team. It's great to hear that Donietta and the rest of the team have been able to assist you effectively with your insurance needs. We appreciate your continued trust in us over the years."
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Jennifer Taylor

February 4, 2026

5  out of  5
rating by Jennifer Taylor
"Andy & Donietta are the best!! Very courteous and responsive. Highly recommended for personal and small business needs! They will make you insurance obligations as easy as possible!"
We responded:
"Thank you, Jennifer! We're glad to hear that you found our service courteous and responsive. Your recommendation means a lot to us. "
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David Bowers

February 4, 2026

5  out of  5
rating by David Bowers
"I use Andy Poulsen's State Farm Ins. Office. Andy is a great guy and very helpful and understanding. Donietta Hamilton is my contact person she is the best. She has worked with me in some of my vehicle mishaps. And is always trying to save me money when she can. Shes always avail when i have questions and i appreciate all she does to help me. So if it matters to anyone else. If your looking for Insurance i would go here im very happy."
We responded:
"Thank you, David, for sharing your experience with our office. We're glad to hear that Donietta has been able to assist you with your vehicle mishaps and help save you money. Your recommendation means a lot to us. "
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rudy wicht

February 4, 2026

5  out of  5
rating by rudy wicht
"We have dealt with Donietta at this agency for almost 8 years now, she is very knowledgeable about the our coverage and has helped us through the claims process. We are so glad that we found a trustworthy agency here in Poratge."
We responded:
"Thank you, Rudy, for sharing your experience with us. It's great to hear that Donietta has been able to assist you with your coverage and claims over the years. We're grateful to have earned your trust in Portage. "
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Josh Babcock

January 27, 2026

5  out of  5
rating by Josh Babcock
"These guys have been so great! Donietta Hamilton is my contact, and if I ever have questions, or concerns, or needs for third parties, she is always so quick and helpful. She's helped me save money when opportunities to do so come up, informed me on other coverage that I could use or don't need, and someone is always fast to help me add a new vehicle when I'm at the dealership buying another vehicle that I don't need, haha. Highly recommend."
We responded:
"Thank you, Josh, for your kind words! We're glad to hear that Donietta has been quick and helpful with your insurance needs, and it's great to know you've been able to save money with her assistance. We appreciate your recommendation and look forward to continuing to support you. "
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Andrea Justus

January 20, 2026

5  out of  5
rating by Andrea Justus
"Donietta is the rockstar of insurance answers. My family has been with State Farm for decades. It doesn’t matter what the issue is; she responds promptly with what you need. She’s knowledgeable, professional and compassionate."
We responded:
"Thank you, Andrea, for your kind words about Donietta. It's great to hear that her prompt and knowledgeable service has made a difference for your family. We're grateful for your decades of trust in us. "
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Ally Sz

January 15, 2026

5  out of  5
rating by Ally Sz
"There is a reason I have stayed with State Farm over the years and it has been shown to me time and time again. Donietta is the best and has been so kind, helpful, and truly is in my corner as my insurance agent. My experience every time has been wonderful, and handled quickly. Donietta is my hero!"
We responded:
"Thank you, Ally, for sharing your experience! We're grateful to have Donietta on our team, and it's fantastic to hear how she's made a positive impact for you. Your continued trust means a lot to us. "
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Patrick Henry

January 15, 2026

5  out of  5
rating by Patrick Henry
"Each time I contact Donietta at my State Farm Office.....she is always cheerful and extremely helpful. I usually always start with her with any of my questions and she assists me every step of the way. She is another reason why I continue my insurance needs with State Farm at Andy Poulsen's office"
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Ashley Quick

January 15, 2026

5  out of  5
rating by Ashley Quick
"I’ve been working with Donietta Hamilton for over 14 years and highly recommend her. She is extremely responsive and always gets back to me the same day, whether by email, phone, or text. She explains things clearly and in a way that’s easy to understand, and she makes you feel comfortable throughout the process. It’s clear she truly cares about her clients."
We responded:
"Thank you, Ashley, for sharing your experience with Donietta Hamilton. It's great to hear how responsive and clear she is in her communication, making the process comfortable for you. We appreciate your recommendation and your long-term trust in our team. "
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c&coutdoorsolutions

January 13, 2026

5  out of  5
rating by c&coutdoorsolutions
"I had a great experience working with Kristy at Andy Poulson State Farm office. She was incredibly helpful, professional, and easy to work with. Kristy made sure I understood all my options and helped me find the coverage that best fit my needs. Her customer service is top-notch, and I truly appreciate her dedication. Highly recommend!"
We responded:
"Thank you for sharing your experience with Kristy at our office. We're glad to hear she was helpful and professional in finding the right coverage for you. Your recommendation means a lot to us. "
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Floyd Thompson

January 8, 2026

5  out of  5
rating by Floyd Thompson
"I am a long-term client of Andy poulson State Farm, and my experience has always been excellent. My agent , Donietta Hamilton, has consistently gone above and beyond - she is responsive, dependable, and always available whenever I need assistance with my insurance. I appreciate her professionalism and the quality of service I've received over the years. Highly recommended"
We responded:
"Thank you, Floyd, for sharing your experience as a long-term client. It's great to hear that Donietta Hamilton has been responsive and dependable in assisting you with your insurance needs. We appreciate your recommendation and look forward to continuing to provide you with quality service. "
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Anne Shank

January 6, 2026

5  out of  5
rating by Anne Shank
"We have used this office for years, had to move to a different insurance co. and now have returned! We love Donietta in the office. She even remembered us when we called to switch back--and after five years!"
We responded:
"Thank you, Anne, for sharing your experience! We're grateful to have you back and thrilled to hear about your positive interaction with Donietta. Your support means a lot to us. "
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Ella Johnson

January 5, 2026

5  out of  5
rating by Ella Johnson
"Donietta has been nothing short of amazing. She is knowledgeable, responsive, and always willing to help, no matter how small the question. She made the entire process stress free and easy. I genuinely cannot say enough good things and would recommend her to anyone without hesitation."
We responded:
"Thank you, Ella, for your kind words about Donietta. It's great to hear that she made the process stress-free and was always there to help with any questions. Your recommendation means a lot to us. "
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Diane Lunt

January 5, 2026

5  out of  5
rating by Diane Lunt
"We recently transferred all of our insurance over to State Farm via Andy Poulsen’s State Farm office. Donietta Hamilton was great to work with. She handled all of the paperwork very efficiently, answered all of our questions, ensured we were properly covered, and made the transition very smooth. We highly recommend this office for your insurance needs."
We responded:
"Thank you, Diane, for sharing your experience with our office. We're glad to hear that Donietta made your transition smooth and efficiently handled everything for you. Your recommendation means a lot to us. "
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Nancy Meade

January 3, 2026

5  out of  5
rating by Nancy Meade
"I have been the the Andy Pulse agency and Donietta Hamilton for about 13 years now. Donietta made me feel very comfortable when I first moved to Michigan and how insurance works in this state. She is very personable and her customer service is outstanding! Even taking the time to come to my home and explain to my daughter how life insurance works and the importance for a young woman to get it now. Andy also is very clear in helping me with understanding retirement when that time comes. They are best and will never leave!! Nancy M"
We responded:
"Thank you, Nancy, for your loyalty and for sharing your experience with us over the years. We're glad to hear that we have been able to provide you with the support and clarity you need. Your trust means a lot to us!"
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Janet Shankleton

January 2, 2026

5  out of  5
rating by Janet Shankleton
"Donietta is literally a one stop shop who helps you with everything you could possibly need. Unlike other places where you have to speak with the agent, Donietta is completely versed and knowledgeable in all insurance aspects. I routinely refer people to this office because of Donietta's outstanding customer service."
We responded:
"Thank you, Janet, for your kind words about Donietta. We're glad to hear that her expertise and customer service have made such a positive impact. Your referrals mean a lot to us. "
Profile photo of Hans Zoeller

Hans Zoeller

December 27, 2025

5  out of  5
rating by Hans Zoeller
"Andy Poulsen and his staff (specifically Donietta Hamilton) have been such a pleasure to work with from home to auto & rec toys. Great service, personal care and always happy to answer any questions along the way. Highly recommend their services for all insurance needs!"
We responded:
"Thank you, Hans, for your kind words about our team, especially Donietta. We're glad to hear that you've had a great experience with our service for your home, auto, and recreational toys. Your recommendation means a lot to us! "
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Kyle Mucha

December 23, 2025

5  out of  5
rating by Kyle Mucha
"The staff at Andy Poulsen - State Farm - are extremely efficient, responsive and personable. Any issue that has arisen, the staff has been able to address in a timely manner; this includes helping navigate through claims, insurance transfers and ensuring we are properly covered."
We responded:
"Thank you, Kyle, for your kind words about our team's efficiency and responsiveness. We're glad to hear that we've been able to assist you with claims, insurance transfers, and coverage needs. Your feedback means a lot to us. "
Profile photo of Daniel Ehler

Daniel Ehler

December 20, 2025

5  out of  5
rating by Daniel Ehler
"I’ve been with Andy for years and he’s always been great to work with. He always presents you with the pros and cons for any product you’re interested in and guides you into the right solution. The office staff is amazing, specifically Donietta. I have never met someone more in tune with clients, always willing to go above and beyond what’s expected and with a great attitude through it all. If you’re looking for a new agent, give Andy a call, you won’t be disappointed."
We responded:
"Thank you, Daniel, for your kind words and for being with us for years. We're glad to hear that we have been able to provide you with the guidance and support you need. Your recommendation means a lot to us. "
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MG

December 19, 2025

5  out of  5
rating by MG
"I have a few policy’s with Andy Polsen office. I work a lot with Donietta Hamilton and I ABSOLUTELY love that I can call and feel like I’m talking with a close friend and not just a customer. She is very efficient and timely. I can call with a request or a question and she is very knowledgeable and helps put me at ease with some stressful situations. I would recommend office to anyone!!"
We responded:
"Thank you, MG, for sharing your experience with us! We're glad to hear that Donietta makes you feel comfortable and supported, especially during stressful times. Your recommendation means a lot to our team. "
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David Kiel

December 19, 2025

5  out of  5
rating by David Kiel
"I've been working with Andy and his team for over 5 years now and Donietta from the team is the number one reason I've stayed with State Farm. Donietta is ultra responsive in a world where it's impossible to get an answer from a real human. I email her with very specific questions and I get a response in minutes. She's incredibly honest and transparent about how to maximize my policy, which I greatly appreciate. Highly recommend because of Donietta. if you want high-end, personalized service and reasonable pricing reach out to Donietta."
We responded:
"Thank you, David, for sharing your experience with us. We're grateful to have Donietta on our team, and it's great to hear how her responsiveness and transparency have made a difference for you. Your recommendation means a lot to us. "
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Stacey Sears

December 15, 2025

5  out of  5
rating by Stacey Sears
"I can't say enough great things about this office and the remarkable staff. Donietta Hamilton is a gem. I have been a client for years and always am treated with the utmost respect. My inquiries and requests are always addressed in a timely fashion by Donietta and her knowledge and love for her job shows. Thank you for many years of amazing service and many more to come."
We responded:
"Thank you, Stacey, for your kind words about our office and especially Donietta. We're grateful for your continued trust over the years and are committed to maintaining the high level of service you’ve come to expect. Looking forward to serving you for many more years. "
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Ben Bowden

December 12, 2025

5  out of  5
rating by Ben Bowden
"I have been with this office for a while great to work with ! Donietta is amazing to work with! She’s always friendly, helpful, and quick to respond to anything I need. She makes dealing with insurance simple and stress-free. I really appreciate how she goes out of her way to make sure everything is handled the right way. Highly recommend!"
We responded:
"Thank you, Ben, for your kind words and recommendation! We're glad to hear that Donietta has been friendly and helpful in making your insurance experience simple and stress-free. We appreciate your trust in us. "
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TODD TOPHAM

December 10, 2025

5  out of  5
rating by TODD TOPHAM
"I have been with Andy Poulsen for many years. Donietta is the absolute best. She is always super responsive getting back to me, and taking care of any requests I may have. Highly recommend!!"
We responded:
"Thank you, Todd, for your kind words and for being with us for so many years. We're glad to hear that Donietta has been super responsive and helpful with your requests. Your recommendation means a lot to us. "
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angie O'Hara

December 9, 2025

5  out of  5
rating by angie O'Hara
"Love this group and Donietta Hamilton is ALWAYS ALWAYS very helpful and informative, also pleasant to speak with!!!"
We responded:
"Thank you, Angie, for your kind words! We're glad to hear that Donietta has been helpful and informative. Your support means a lot to us. "