State Farm® Insurance Agent Andy Poulsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jordan
June 13, 2024
"The Andy Paulson agency is fantastic. Particularly, Donietta. Every time I’ve reached out whether via email or phone, responses are quick, comprehensive, and my issues are immediately resolved. The Paulson team works overtime to provide the best service and take care of their clients. I’ve almost never been so satisfied with any customer service ever. Donietta is extremely friendly and personable and it’s been such a pleasure to work with her over the years. Highly, highly recommend. Thank you, Donietta, for being amazing. You deserve a raise."
"Thank you for the kind review Jordan! Yes, Donietta is fantastic! We appreciate your business."
Frederick Milton
January 18, 2024
"Andy is a solid agent and a man with character. You cannot go wrong working with him."
"Thank you Sir!"
Troy Shields
January 5, 2024
"I’ve been with State Farm for over 12 years now. I Have had really good service with them. Donietta is awesome, she always gets right back to you and takes good care of all my insurance needs. Troy"
"Thank you Troy! Yes, Donietta is fantastic! We appreciate your great review, your business & your loyalty,"
Julie Simmons
May 30, 2023
"I switched from Meemic to State Farm and have been very happy with them. Jim West has been soooo helpful. He walked me through every step & I now have car, renter’s, & life, & feel so secure/relieved in/with my decision!"
"Thank you for the kind words Julie, Jim is great!"
Amanda West
May 30, 2023
"We’ve used Andy for years for all our insurance needs! Cars, motorcycles, house, etc! Very pleased with the service we always receive! Thank you!"
"Thank you Amanda!"
Kyle Hammel
November 23, 2022
"Best insurance people in town. Could not ask for better service. All staff memebers are knowledgeable and very helpful and they always return your calls the same day. If i could give more then 5 stars i would."
Dawn Kwas
October 28, 2022
"I’ve had a great experience with this agency, specifically Donietta Hamilton. She is always friendly, gets back to me promptly and gets me great rates. I HIGHLY recommend this agency!!"
Diane Reverski
October 7, 2022
"Great people to work with"
Ashley Rugg
September 16, 2022
"I have been a client for years. They have all been so extremely kind and helpful. But I have to shout out Donietta!! She goes above and beyond! She is so knowledgeable and accommodating. She really cares about the client and does whatever she can to to help you in any situation. She is the best!"
Julie Kalush
June 7, 2022
"Donietta Hamilton was extremely personable and knowledgeable! I have only ever had USAA for renters and auto insurance, but in moving back to MI, I had to change as they(USAA) claimed they couldn't write me a policy here. She made the switch painless. It was so refreshing to have someone relate to you and really try to help. And after being a member prior with USAA for 19 years, I am paying LESS with State Farm as a brand new customer! I couldn't believe the difference. I am pleased to be a part of the family of clients now with Andy Poulsen's office. Donietta is a ray of sunshine!!"
Jennifer LaPointe
May 25, 2022
"I have been supremely happy with the service provided by Heather VanZanten Young and the Andy Poulsen State Farm office. Heather is always friendly, professional and extremely knowledgeable. I use her for all of my insurance needs. The staff is also friendly and knowledgeable. I am confident that this office is taking great care of my family's insurance needs."
Jack Miller
May 25, 2022
"Been an easy and honest insurance choice for my vehicle and home."
Linda Watson
February 4, 2022
"I just switched to state farm and Heather was awsome she made sure I understood everything and was so pleasant ☺ and in today's world we sure need people like her Thank you Heather"
Patricia Houts
February 13, 2021
"Excellent service!"
Allison V
October 2, 2020
"Great to work with!!"
Rebecca Ruiz
May 4, 2020
"We have been customer's for some years now and have always had a great experience. Donietta the Offfice Manager is absolutely wonderful! it isn't often that you feel like someone genuinely cares and is looking out for your best interests and makes things easier on you, but she does all that, she's amazing!"
Amy Kohls
February 28, 2020
"I just switched from Esurance to State Farm with Andy's help and reading that Allstate was scrapping Esurance. I have known Andy for 20+years and I am happy that he was able to help me save money as well. The transition was smooth and Andy communicated with me the entire time. Thank you, Andy!"
Sheila Angeletti
February 23, 2020
"He helped us understand the new auto laws that are changing this year"
J W
September 9, 2019
"Doing business with them for years"
Steve Sturm
July 28, 2019
"They are very friendly and they know what they're doing to help you"
Lisa Grace
July 2, 2018
"I cancelled my policy and the premium was debited anyway. I called for the refund because after paying the premium for my new insurance, my checking account is now overdrawn. I have been charged overdraft fees by the bank, I am being charged every day that the account is overdrawn. The answer I received when I called is "I understand, but State Farm won't refund the bank overdraft charges...." Guess what, you DON'T understand. My premiums have continued to increase over the past 2 years I've had this policy, this despite no claims being filed. I was told that "everyone's premiums are going up." You know, the commercials for State Farm emphasize customer service; perhaps it's time for your office to learn what that means because the only service you seem to have any interest in is fleecing your clients!!! If there were an option for negative stars I would choose that!"
David Rice
March 14, 2017
"I have referred many of my friends and clients to Andy and have always been pleased on how we all were treated. Andy's professionalism and honesty are his trade mark in his industry. Whether you need Insurance or Financial advice always call Andy first"
Jared H
August 13, 2016
"I am very thankful to have Andy Poulsen taking care of my car, life, renters, and umbrella insurance policies. It all started when I found out that I was driving without car insurance for 4 days after a miscommunication with my previous insurance company. I called Andy around 8 PM and by 9 PM we were sitting face to face in his office going over all the policies. By 10 PM I had a temp proof of insurance and was signed up with all four policies. Andy is very respectful, honest, and easy to talk to. Highly recommend him to anyone."
Kyla Ledlow
December 11, 2012
"Andy Poulsen handles most of our investments and all of our insurance needs. I am 100% confident that he has our best interest at heart and makes recommendations and decisions for us based on that. He cares so much about his clients - and that's obvious in so many ways. He and his staff have always been quick to respond to any questions or requests we have: whether in regards to storm damage to our home, having my purse stolen from our car, a cracked windshield, 401k rollover, faxing something last minute to the Secretary of State for us, etc, etc. It's wonderful knowing we have someone we can count on to handle everything for us when the unexpected happens!"